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Interactive navigation is a tool that goes beyond the standard navigation of the integrated content (available in the report drop-down bar). New approach allowed to navigate in the two additional business dimensions of the PZU Group, i.e .:
  • strategy (insurance, health, investments, finances);
  • sustainable development (sales, employees, social responsibility, natural environment and ethics).
The above-mentioned areas were additionally supplemented with related GRI indicators, within each selected issue.
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28.2 Quantitative data

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Movement in intangible assets (by type groups) in the year ended 31 December 2020 Software, licenses and similar assets Trademarks Client relations Intangible assets under development Other intangible assets Total intangible assets
Gross value at the beginning of the period 2,955 612 1,975 463 85 6,090
Changes: 487 10 24 102 14 637
- purchases and in-house production 82 - - 773 5 860
- change in composition of the Group - - - - - -
- transfers 648 - - (655) 7 -
- sale and liquidation (249) - - (7) (2) (258)
- foreign exchange differences and other 6 10 24 (9) 4 35
Gross value at the end of the period 3,442 622 1,999 565 99 6,727
Accumulated depreciation at the beginning of the period (1,662) - (1,177) - (68) (2,907)
Changes: (209) - (196) - (8) (413)
- depreciation for the period (450) - (173) - (7) (630)
- sale and liquidation 242 - - - 2 244
- transfers - - - - - -
- foreign exchange differences and other (1) - (23) - (3) (27)
Accumulated amortization at the end of the period (1,871) - (1,373) - (76) (3,320)
Impairment charges at the beginning of the period (15) - - (11) - (26)
Changes charged to other operating expenses (8) (100) (61) (12) - (181)
Other changes - - - 6 - 6
Impairment losses at the end of the period (23) (100) (61) (17) - (201)
Net value of intangible assets at the end of the period 1,548 522 565 548 23 3,206

Movement in intangible assets (by type groups) in the year ended 31 December 2019 (restated data)
Software, licenses and similar assets Trademarks Client relations Intangible assets under development Other intangible assets Total intangible assets
Gross value at the beginning of the period 2,563 611 1,900 365 80 5,519
Changes: 392 1 75 98 5 571
- purchases and in-house production 43 - - 486 5 534
- change in composition of the Group - 3 78 1 1 83
- transfers 370 - - (377) (1) (8)
- sale and liquidation (22) - - (3) - (25)
- foreign exchange differences and other 1 (2) (3) (9) - (13)
Gross value at the end of the period 2,955 612 1,975 463 85 6,090
Accumulated depreciation at the beginning of the period (1,299) - (947) - (64) (2,310)
Changes: (363) - (230) - (4) (597)
- depreciation for the period (383) - (233) - (8) (624)
- sale and liquidation 22 - - - - 22
- transfers - - - - 4 4
- foreign exchange differences and other (2) - 3 - - 1
Accumulated amortization at the end of the period (1,662) - (1,177) - (68) (2,907)
Impairment charges at the beginning of the period (14) - - (11) (4) (29)
Changes charged to other operating expenses (1) - - (2) - (3)
Other changes - - - 2 4 6
Impairment losses at the end of the period (15) - - (11) - (26)
Net value of intangible assets at the end of the period 1,278 612 798 452 17 3,157

Amortization of intangible assets, by their presentation in consolidated profit and loss account 1 January – 31 December 2020 1 January – 31 December 2019
Claims and movement in technical provisions 27 23
Acquisition costs 25 36
Administrative expenses 397 326
Other operating expenses 1 181 239
Total amortization 630 624

1 Including the amortization of intangible assets purchased in company acquisition transactions in the amount of PLN 173 million (PLN 233 million in 2019).